Single Preview Ticket
Present your ticket and enjoy a special rate at Grama’s Inn.
Preview the Season Ticket
Join us for the Preview of each show, and get the best deal of the season.
The Don’t Drive in the Dark Season Ticket
Hate driving in the dark!? Join us for the first Saturday Matinee of each production.
Second Best Matinee Deal Season Ticket
Rather come on a Sunday afternoon? This ticket is for the first Sunday Matinee of each production.
Drink Wine With Us!
Opening Night Season Ticket
Join us for opening night! We have sips and nibbles after the show
Season tickets can be purchased by calling the box office at (250) 563-6969 EXT. 306
Keep Your Weekends Free Season Pass (Best
Weekday Deal in Town)
Go for dinner after work, then come to the show, that way you can stay home and read your book all weekend!
The Triple Threat
This is the season pass you know and love. Ultimate flexibility, pick your seats, change your dates.
The Flex Pass Season Pass
Want to come to four shows all by yourself? Want to bring 3 friends with you to the show? Not sure which you want to do? Buy the flex pass, and you can choose later.
Season Passes can be purchased by clicking here
Theatre NorthWest Ticket Policies
Doors to the lobby open at 7PM on performance nights and 1PM on matinees.
Doors to the auditorium open at 7:30PM on performance nights and 1:30PM on matinees
GIFT CERTIFICATES AND VOUCHER BOOKINGS
Gift certificates and vouchers must be presented when ordering season passes or tickets.
Gift certificates do not have an expiration date. Any unredeemed gift certificate is still valid, regardless of its age.
Vouchers can only be used for the specified play. Patrons cannot use outdated vouchers or exchange their vouchers for a different play.
Group discounts, if asked for, are only negotiated through the theatre office.
GUEST POLICY for SEASON PASS HOLDERS
Season pass holders may purchase a maximum of 3 single tickets per pass prior to single tickets going on sale, so that a party is not separated.
SEASON PASS EXCHANGES AND UPGRADES
If a patron wishes to upgrade their traditional season pass to a more expensive flex or family pass, they may do so by calling the Theatre NorthWest Box Office Manager at : 250-563-6969 ext. 304. The patron must pay the price difference between the passes.
Exchanges to a less expensive type of season pass are not permitted.
Theatre North West has a no-refund policy on all season passess and single tickets.
7. SINGLE TICKETS – NON PASS HOLDERS
Single tickets for all productions go on sale on September 1. Patrons may choose their seat when they buy their single ticket.
8. TICKET EXCHANGES
Patrons may exchange their ticket for a different performance up to 24 hours before the performance time. All ticket exchanges must be done at Theatre NorthWest. Patrons must present original tickets before they can rebook for a different date.
If a patron wishes to exchange their tickets for a performance less than 24 hours before the performance time: Theatre NorthWest’s ticket policies require that 24 hours notice be given for all ticket exchanges. If the patron is insistent, have them call the Box Office Manager at Theatre NorthWest: 250-563-6969 ext. 306. They will work with the patron to resolve the situation.
If a patron wishes to exchange their ticket for a more expensive performance: they must pay the difference in cost before the exchange can be completed.
If a patron wishes to exchange their ticket for a less expensive performance: no refund is given.
If a patron wishes to exchange a ticket that was purchased as part of a group discount: they must pay the remaining cost of a full-priced ticket before the exchange can be complete.
STALE TICKETS: Theatre NorthWest no longer honors stale tickets (tickets for performances that have already occurred).6